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Tony North

 

 

 

 

 

 

Tony's impressive background showcases a diverse and accomplished career spanning management, IT, Cyber Security, and HR. After serving in the United States Marine Corps from 1987 to 1991, where he built a solid foundation in technology, he transitioned into the private sector and made history as the first PC Software Trainer at SAFECO Insurance Home Office in 1991.

Through the 1990s, Tony became a sought after implementation expert, completing over 250 software deployments across ITSM and HR platforms for leading organizations including HEAT by Ivanti, Magic Solutions by McAfee, HROffice by UKG, and Skillsoft, ending 2000.

From 2000 to 2020, Tony stepped into executive leadership, building culture and driving performance as a Director and Senior Director across a succession of organizations over two decades. This also lead him to be a well known speaker helping community and teams alike.

In 2014, he channeled his passion for community into founding SeattleHDI.com, a nonprofit dedicated to empowering Technical Support Professionals. Under his leadership, he assembled an executive board of prominent leaders from SAP, Pfizer, Boeing, and Nordstrom, creating a peer learning community that has served the industry for over 14 years.

His international experience is notable, having lived in England for 2+ years and traveling extensively to 27 countries and 43 United States, providing services to global clients. This exposure has given him a broad perspective and a deep understanding of diverse business environments.

Tony's commitment to education is evident through his Bachelor of Science degree in Business Operations and Supervision from the University of Phoenix which was completed while traveling to other countries. His dedication to academic excellence earned him a Lifetime Membership in the National Society of Collegiate Scholars.

Beyond his professional achievements, Tony is actively engaged in his community, residing in Bothell with his three children. His involvement as a volunteer, conference host and speaker promoting nonprofits and the YMCA, as a basketball and football coach for nine years, demonstrates his commitment to mentorship and community building. Additionally, his love for chess, particularly playing with his Dad in world tournaments, adds a personal touch to his profile.

Overall, Tony emerges as a multifaceted individual— a seasoned professional, a dedicated family man, and a community leader who values giving back and helping others. His reputation as a trusted and candid adviser underscores his commitment to excellence and continuous improvement in all aspects of his life.

 

  2025                EVENTS                           
Jan 9th  Speaker  Living with Cybersecurity, ISC2 Seattle Chapter Industry
Mar 13th Master of Ceremonies ITSM Summit by Seattle HDI, Quadrant Technologies, Redmond, WA Industry
Apr 17th Speaker  Navigating Chaso:  Hiring or Landing Your Dream Job/Tough Market, City University of Seattle Inspiring
May 8th Program Manager Seattle HDI Job Fair, City University Seattle Inspiring
May 14th Master of Ceremonies Cybersecurity Summit by Seattle HDI, City of Bellevue, WA Industry
May 15th Panel Moderator FutureCon Seattle, Embassy Suites (Eastgate) Bellevue/Seattle, 

Industry

May 18th Panel Moderator SupportWorld Live 2025, Las Vegas, NV Industry
Jul 11th Keynote Speaker Graduation Ceremony, Per Scholas, Seattle, WA Inspiring
Jul 17th  Keynote Speaker Presenting and Public Speaking Workshop, Washington Business Week, Northwest University, WA  Inspiring
Aug 18th Facilitator / Speaker Business Leadership Workshop, Washington Business Week, Renton Tech College, WA Inspiring
Sep 3rd Speaker Living with Cybersecurity, Gala/Conference for ISSA International, Dallas, TX Industry
Sep 8th Speaker 2025 Learning Conference:  ITSM thru Cybersecurity, City of Seattle Municipal Tower, WA Industry
Sep 24 Master of Ceremonies Summer Social by Seattle HDI, Quadrant Technologies, Redmond, WA Industry
Sep 26 Master of Ceremonies HDI LCO Leadership Conference, Columbus, OH Industry
Nov 13 Master of Ceremonies AI & Automation Event by Seattle HDI, Seattle, WA Industry
Nov 16 Panel Moderator Service Management World, Orlando, FL Industry

CONTACT                                                                       tonynorth42@gmail.com

 

EXAMPLE Volunteer Events
MC & Speaker for Youth Programs- QuartersForKids.com (Inspiration for Homeless Students)

Speaker for YearUp - New College Students              (Insiration for Business Experience)

Speaker for National Scholars - College Students     (Insiration for Business Experience)

Washington Business Week  - High School Students (Insiration for Business Experience)

 

CLICK HERE to see my Speaker History since 2018

 

 

Accomplishments

   

   A Global Service Management Leader 

 

 Help Desk Manager for the Commonwealth Games 1998

(In Kuala Lumpur, Malaysia)  

 

Over 200 Enterprise Software Deployments - International & Domestic

 

+ 200 ITSM Implementations

+ 50 Human Resource Implementations

 

Founding Product Architect -  Created the Company’s First Hosted System,  Now, the Core Enterprise Product

 

 

Click Here for Podcast

Technology

First PC Technician and Trainer for SAFECO Corporate Office

 

Technical Implementations of Hosted or Enterprise Software solutions  

 

Application & Hardware Support

1. Cybersecurity Instructor            

2. WebServer Admin (cluster)        

3. SQL Database Server (cluster)  

4. Agile Program Manager             

5. Virtual Servers or Clients           

6. Hosted Apps (LMS/HR/ITSM)  

7.  Website Developer                     

8. Hardware PC,Apple,Unix/Linux

 

Human Resources

Speaker & Author

Radio Co-Host & PodCaster

HR Process & Employee Benefits

Compliance & Training Provider

            Certifications

1.      GDPR & Privacy         

2.      HIPPA                         

3.       Workplace Diversity

 

LMS Administrator

Content Developer