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Tony North
Tony's impressive background showcases a diverse and accomplished career spanning management, IT, Cyber Security, and HR. After serving in the United States Marine Corps from 1987 to 1991, where he built a solid foundation in technology, he transitioned into the private sector and made history as the first PC Software Trainer at SAFECO Insurance Home Office in 1991.
Through the 1990s, Tony became a sought after implementation expert, completing over 250 software deployments across ITSM and HR platforms for leading organizations including HEAT by Ivanti, Magic Solutions by McAfee, HROffice by UKG, and Skillsoft, ending 2000.
From 2000 to 2020, Tony stepped into executive leadership, building culture and driving performance as a Director and Senior Director across a succession of organizations over two decades. This also lead him to be a well known speaker helping community and teams alike.
In 2014, he channeled his passion for community into founding SeattleHDI.com, a nonprofit dedicated to empowering Technical Support Professionals. Under his leadership, he assembled an executive board of prominent leaders from SAP, Pfizer, Boeing, and Nordstrom, creating a peer learning community that has served the industry for over 14 years.
His international experience is notable, having lived in England for 2+ years and traveling extensively to 27 countries and 43 United States, providing services to global clients. This exposure has given him a broad perspective and a deep understanding of diverse business environments.
Tony's commitment to education is evident through his Bachelor of Science degree in Business Operations and Supervision from the University of Phoenix which was completed while traveling to other countries. His dedication to academic excellence earned him a Lifetime Membership in the National Society of Collegiate Scholars.
Beyond his professional achievements, Tony is actively engaged in his community, residing in Bothell with his three children. His involvement as a volunteer, conference host and speaker promoting nonprofits and the YMCA, as a basketball and football coach for nine years, demonstrates his commitment to mentorship and community building. Additionally, his love for chess, particularly playing with his Dad in world tournaments, adds a personal touch to his profile.
Overall, Tony emerges as a multifaceted individual— a seasoned professional, a dedicated family man, and a community leader who values giving back and helping others. His reputation as a trusted and candid adviser underscores his commitment to excellence and continuous improvement in all aspects of his life.
| 2025 | EVENTS | ||
| Jan 9th | Speaker | Living with Cybersecurity, ISC2 Seattle Chapter | Industry |
| Mar 13th | Master of Ceremonies | ITSM Summit by Seattle HDI, Quadrant Technologies, Redmond, WA | Industry |
| Apr 17th | Speaker | Navigating Chaso: Hiring or Landing Your Dream Job/Tough Market, City University of Seattle | Inspiring |
| May 8th | Program Manager | Seattle HDI Job Fair, City University Seattle | Inspiring |
| May 14th | Master of Ceremonies | Cybersecurity Summit by Seattle HDI, City of Bellevue, WA | Industry |
| May 15th | Panel Moderator | FutureCon Seattle, Embassy Suites (Eastgate) Bellevue/Seattle, |
Industry |
| May 18th | Panel Moderator | SupportWorld Live 2025, Las Vegas, NV | Industry |
| Jul 11th | Keynote Speaker | Graduation Ceremony, Per Scholas, Seattle, WA | Inspiring |
| Jul 17th | Keynote Speaker | Presenting and Public Speaking Workshop, Washington Business Week, Northwest University, WA | Inspiring |
| Aug 18th | Facilitator / Speaker | Business Leadership Workshop, Washington Business Week, Renton Tech College, WA | Inspiring |
| Sep 3rd | Speaker | Living with Cybersecurity, Gala/Conference for ISSA International, Dallas, TX | Industry |
| Sep 8th | Speaker | 2025 Learning Conference: ITSM thru Cybersecurity, City of Seattle Municipal Tower, WA | Industry |
| Sep 24 | Master of Ceremonies | Summer Social by Seattle HDI, Quadrant Technologies, Redmond, WA | Industry |
| Sep 26 | Master of Ceremonies | HDI LCO Leadership Conference, Columbus, OH | Industry |
| Nov 13 | Master of Ceremonies | AI & Automation Event by Seattle HDI, Seattle, WA | Industry |
| Nov 16 | Panel Moderator | Service Management World, Orlando, FL | Industry |
CONTACT tonynorth42@gmail.com
EXAMPLE Volunteer Events
MC & Speaker for Youth Programs- QuartersForKids.com (Inspiration for Homeless Students)
Speaker for YearUp - New College Students (Insiration for Business Experience)
Speaker for National Scholars - College Students (Insiration for Business Experience)
Washington Business Week - High School Students (Insiration for Business Experience)
CLICK HERE to see my Speaker History since 2018
Accomplishments
A Global Service Management Leader
Help Desk Manager for the Commonwealth Games 1998
(In Kuala Lumpur, Malaysia)
Over 200 Enterprise Software Deployments - International & Domestic
+ 200 ITSM Implementations
+ 50 Human Resource Implementations
Founding Product Architect - Created the Company’s First Hosted System, Now, the Core Enterprise Product
Technology
First PC Technician and Trainer for SAFECO Corporate Office
Technical Implementations of Hosted or Enterprise Software solutions
Application & Hardware Support
1. Cybersecurity Instructor
2. WebServer Admin (cluster)
3. SQL Database Server (cluster)
4. Agile Program Manager
5. Virtual Servers or Clients
6. Hosted Apps (LMS/HR/ITSM)
7. Website Developer
8. Hardware PC,Apple,Unix/Linux
Human Resources
Speaker & Author
Radio Co-Host & PodCaster
HR Process & Employee Benefits
Compliance & Training Provider
Certifications
1. GDPR & Privacy
2. HIPPA
3. Workplace Diversity
LMS Administrator
Content Developer