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VERSION:2.0
PRODID:-//HDI Seattle//Silkstart Technology Inc.//
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TZID:US/Pacific
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DTSTART;VALUE=DATE-TIME:20260308T020000
TZNAME:PDT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
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DTSTART;VALUE=DATE-TIME:20261101T020000
TZNAME:PST
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BEGIN:VEVENT
SUMMARY:Help Desk & Service Desk Conference
DTSTART;TZID=US/Pacific;VALUE=DATE-TIME:20260312T150000
DTEND;TZID=US/Pacific;VALUE=DATE-TIME:20260312T170000
DTSTAMP;VALUE=DATE-TIME:20260113T192646
UID:69669c761995c705abab918e
DESCRIPTION: Join Seattle HDI\, sponsored by EasyVista and Apex Systems for
  an engaging Help Desk &amp\; Service Desk Operations Conference designed 
 to elevate your support organization through practical\, hands-on training
  and real-world insights. This interactive session will be focused on 
 modern help desk/service management strategies\, automation\, AI-driven 
 workflows\, and proven techniques to boost efficiency\, reduce ticket 
 backlogs\, and improve customer satisfaction. Whether you&rsquo\;re a 
 frontline technician\, service manager\, or IT leader\, you&rsquo\;ll walk
  away with actionable tools and best practices you can implement 
 immediately. Speakers and Agenda will be shared soon! 
LOCATION:10400 NE 4th St\, 2nd floor\, Bellevue\, WA 98004\, USA
PRIORITY:5
URL:https://hdc-seattle.silkstart.com:443/events/help-desk-service-desk-
 conference
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